Something a client said recently really made me think. Not that my clients don’t make me think regularly you understand, but mostly it’s about how to do things quickly and efficiently to save them time or how I can improve the way I provide my Virtual Assistance so that clients get even better value.
My client, let’s call her Sue, had a phone enquiry. A few minutes into the call their enquirer asked what it was Sue actually did. You see, they’d decided that they needed what Sue provided but hadn’t really been clear on the value that this would add to their business once they had engaged her services.
So, today’s post is not about what I do, but about the value Virtual Assistance can add to a business. The value is more than the sum of the tasks after all.
As my strapline says; I create time for business. I give you back the time you’ve lost trying to juggle multiple roles as a small business owner. This is the single most valued outcome of working with me according to my client feedback. A desire for a better work-life balance is often the reason people initially approach me for assistance.
Rescue your relationship. Yes, that did happen. Discretion forbids detailing it though.
Help you to see options to move forward with tasks that you are stuck with.
Suggest different ways to tackle tasks that will make them quicker and easier or will create a better outcome.
Organise tasks and even people when you don’t have time or energy to think about doing so.
Pick up the routine stuff that could get lost in the heat of battle. The stuff that in a corporate environment you would just ask someone to help with…. Those “Can you just…?” and “Would you be able to…..” type tasks that your colleague might pick up for you.
Give you a helping hand with the things that are taking up too much of your valuable time.
Make sure things that need to be remembered don’t get forgotten.
Ensure accuracy. Whether that’s your documentation, appointments, blog posts or the notes of that disciplinary meeting. Done right, done fast and done the way you like it.
Make your business look good. A VA answering your emails and organising your diary gives a great impression of an organised and efficient business.
Contribute expertise on the administrative and time management aspects of any new business ideas and expansion plans you might have.
Virtual Assistance is about working in partnership with you, supporting you in achieving the business goals you are striving towards. I actively look for ways to make your life easier, and implement them (with your permission of course). Sometimes that’s a big thing like suggesting a re-organisation of the inbox or creating some graphics or a video for your business, sometimes it’s a tiny thing, like just going into your InBox and tidying out the rubbish that you really won’t ever read.
I work with you. If you tell me what you are trying to achieve, I’ll do my best to help you realise that. I can’t know everything. There will be areas I can’t cover (finance and cold calling being two that spring to mind) but in my chosen field of HR Support, I am, though I say it myself, pretty good at what I do. If you were inclined to disbelieve me, I have the testimonials to show it.