I Need to Delegate More

I need to delegate more  How to delegate effectively

“I need to delegate more.”  These are words I hear all the time from business owners. Most of the time they are followed up with the words “but I just don’t know where to start or what to delegate. I just don’t know how to explain what I need”.

The secret to delegation is to start by delegating something that you feel comfortable letting go of.  Usually, this will also be a time-consuming thing that you don’t like doing.  Most people are very keen to delegate things they don’t like.  I know I am.  I cried with happiness the day I took on an accountant for my business.

It’s fine to just offload one thing if that’s all you feel comfortable with.  Most of my clients start out asking me to do just one thing and we move on from there.  If you’d like some ideas for things you might consider delegating, you can find some here.

It is important to choose someone who has the skills you need so if you want someone to create content for your newsletter or blog, check out their writing style on social, on their own blog, and in the emails, they send to you.  Make sure you like that style or, ensure that you are confident that they can emulate your style or the writing style you are looking for.

Even an experienced freelancer needs a steer.  So in this example, you might provide the deadline, the length of the piece, the subject you are looking to cover, and whether you want images to be sourced.  Let them know whether you want to review the draft first (recommended) or whether you want them to just upload the content for you.

Then all you need to do is send it to your person, and keep an eye out for any requests for clarification that they might send to you.

It is worthwhile creating some check-in points and making it clear when these are going to be, particularly on projects that are ongoing.  You are building a working relationship after all and communication is important in any relationship.  Occasionally, misunderstandings occur, particularly when you are busy.  The short message you send on WhatsApp to confirm something can be misinterpreted.  You think you’ve given clear instruction.  Your freelancer thinks they’ve received clear instruction.  But somehow what you thought they were going to do, and what they’ve actually done, isn’t quite the same.

As with any working relationship, you both want the best possible outcome.  You want things how you like them.  Your freelancer definitely wants to deliver what you need.  After all, their business depends on this.

Delegation does take practice.  It’s particularly hard when you are a small business owner as you have so much tied up in that business.  It’s much more personal, isn’t it?  However, delegation is a great way to leverage your time and get help in areas where you have less expertise.  Delegation, done well, is a huge benefit to a business, helping it to move forward, grow and thrive.

If you’d like some help identifying the areas in your business where delegation might help you to move your business forward then get in touch.  

VAVA Voom: Value Added Virtual Assistance

Virtual Assistance, Virtual Assistant, Administration Support, Value Added Service

Something a client said recently really made me think.  Not that my clients don’t make me think regularly you understand, but mostly it’s about how to do things quickly and efficiently to save them time or how I can improve the way I provide my Virtual Assistance so that clients get even better value.

My client, let’s call her Sue, had a phone enquiry.  A few minutes into the call their enquirer asked what it was Sue actually did.  You see, they’d decided that they needed what Sue provided but hadn’t really been clear on the value that this would add to their business once they had engaged her services.

So, today’s post is not about what I do, but about the value Virtual Assistance can add to a business.  The value is more than the sum of the tasks after all.

As my strapline says; I create time for business.  I give you back the time you’ve lost trying to juggle multiple roles as a small business owner.  This is the single most valued outcome of working with me according to my client feedback.  A desire for a better work-life balance is often the reason people initially approach me for assistance.

Rescue your relationship.  Yes, that did happen.  Discretion forbids detailing it though.

Help you to see options to move forward with tasks that you are stuck with.

Suggest different ways to tackle tasks that will make them quicker and easier or will create a better outcome.

Organise tasks and even people when you don’t have time or energy to think about doing so.

Pick up the routine stuff that could get lost in the heat of battle.   The stuff that in a corporate environment you would just ask someone to help with….  Those “Can you just…?” and  “Would you be able to…..” type tasks that your colleague might pick up for you.

Give you a helping hand with the things that are taking up too much of your valuable time.

Make sure things that need to be remembered don’t get forgotten.

Ensure accuracy.  Whether that’s your documentation, appointments, blog posts or the notes of that disciplinary meeting.  Done right, done fast and done the way you like it.

Make your business look good.  A VA answering your emails and organising your diary gives a great impression of an organised and efficient business.

Contribute expertise on the administrative and time management aspects of any new business ideas and expansion plans you might have.

Virtual Assistance is about working in partnership with you, supporting you in achieving the business goals you are striving towards.    I actively look for ways to make your life easier, and implement them (with your permission of course). Sometimes that’s a big thing like suggesting a re-organisation of the inbox or creating some graphics or a video for your business, sometimes it’s a tiny thing, like just going into your InBox and tidying out the rubbish that you really won’t ever read.

I work with you.  If you tell me what you are trying to achieve, I’ll do my best to help you realise that.  I can’t know everything.  There will be areas I can’t cover (finance and cold calling being two that spring to mind) but in my chosen field of HR Support, I am, though I say it myself, pretty good at what I do.  If you were inclined to disbelieve me, I have the testimonials to show it.

If you would like to add this level of service and value to your business, then you can click here to find out what other people think about working with me and here to start the conversation.