Following on from my post about the intangible value that outsourcing to a VA can bring to your business I thought it would be helpful to discuss some of the specific value-added tasks a VA can complete for you. If you missed the first blog, you can read it here.
A VA is the “Can you just…” person for your business. We deal with the things that don’t need your expertise. The routine admin tasks that take time. The day to day support tasks. The last minute research and so much more.
Most of us have a large amount of very varied experience in a range of areas and you’d be surprised what we can help you with. It is our transferable skills that make us effective. The detail of the task can be different for each client but the benefits are the same; a better return on investment for your precious and limited time.
The work I do is very varied but there are five key tasks that I carry out for almost all my clients. Unsurprisingly, these are tasks that are time consuming but do not directly contribute to income generation.
Diary and Meeting Management
Ensuring you are where you should be, in plenty of time. Managing the often time-consuming back and forth involved in setting up meetings between very busy people. Ensuring best use of time by laying out diaries in a way that ensures enough time allocated for client work. Booking meetings into the diary in a way that makes best use of your limited time.
Managing your Emails and flagging up the important items. Dealing with the routine rubbish. Highlighting interesting opportunities that might align with your brand. Politely responding to approaches that you aren’t ready to consider yet but might want to look at in the future. Corralling newsletters into a separate area to read later and keeping things tidy so emails can be found when needed.
Social media and marketing is a necessity for a small business and outsourcing it is easy. I provide support with the more time consuming elements of this. Writing content. Sourcing articles to share, creating graphics and making videos from blog posts so content can be reused effectively. Scheduling posts based on an agreed content schedule. Researching for blog posts. Help and support with marketing tasks and ideas.
This is a popular service. I can type up most documents you might need but data input is much more than that. I can input into popular CRM systems, Excel, and any bespoke software that you are using for any purpose. If you need information added to a system, I can do that for you. Quickly, accurately and effectively. Data input can be time consuming, particularly if you aren’t a touch typist so outsourcing this can save you a lot of time.
My most popular ad hoc service is input of business cards into CRM systems or Excel. I often perform this one for new clients so they can get a feel for how accurate and responsive I am. It’s a good one to choose if you’ve never worked with someone virtually before as it gives a good feel for how the process works and how responsive the service can be.
General Admin Tasks
Returning calls and emails, correspondence, stuffing envelopes, chasing up missing information, mailing out documents, tidying offices, filing and generally getting stuff under control when it’s gotten out of control. Just to show you how bespoke outsourcing can get, one client has me handle all the vouchers that go through their business. Another uses me only for proof checking.
Although my specialism is HR support, I work with a number of businesses who need a variety of general tasks carried out. If you are ready to make more money and have more time to spend with your family, you can get in touch with me here for a chat.